Monthly Archives: October 2011

Entourage Repair When Application Crashes Unexpectedly

Microsoft Entourage is a revolutionary E-mail client from Microsoft as a part of Microsoft Office for Mac. It is included in MS Office for Mac 2008 and 2004. Entourage supports a wide range of accounts, such as IMAP, POP, and Exchange Server. It is considered as one of the most reliable E-mail applications. However, under some situations, it may start crashing every time you try to open it. This behavior makes your significant data inaccessible and lead to data loss and thus puts you in need of Entourage recovery solutions.

Crash is a very critical problem with any of the applications and it eventually leads to application inaccessibility. There are various reasons of Entourage crash, which include preferences corruption, database corruption, and corrupt installation of the Mac Office. Whenever it happens, you need to find out the cause of this problem and fix it using Entourage database recovery solutions.

Solution:

The best possible solution to work around such issues is to export all your Entourage data to RGE file and then export it to new account. Follow the given steps to solve this problem:

  • Export your Entourage database to RGE file using Export option under File menu.
  • If it exports without any error, then the database is in working condition.
  • Create a new account in Entourage and them import the RGE file to it using Import option under File menu.
  • If database does not export and you do not get “Done” after completion of export process then your database is damaged.
  • Use Database Utility to rebuild the Entourage database. It help you fix database corruption in several cases.
  • In case rebuild process fails or Entourage crashes even after rebuilding the database then you need to opt for Entourage repair software.

The commercial recovery applications are powerful enough to effectively handle all database corruption issues. They help you repair and restore all database objects, such as mails, notes, contacts, project files, and tasks. Such tools work well with Entourage 2008 and 2004 and are compatible with Mac OS X 10.7 Lion, 10.6 Snow Leopard, 10.5 Leopard, and 10.4 Tiger.

Entourage Database Repair When It Becomes Inaccessible After Verifying Integrity

Microsoft Entourage, an effective and advanced E-mail client by Microsoft for Mac OS X users, comes equipped with a very useful troubleshooting tool called Database Utility. It has various troubleshooting options, which include Verify Database Integrity. This option lets you check your Entourage database against corruption. However, under some situations, your Entourage database may become inaccessible after verifying the Integrity. This situation leads to data loss and put you in need of Entourage database recovery solutions.

As a practical example of this issue with your Entourage account, consider the following scenarios:

  • Entourage prompts you to verify your database integrity using Database Utility.
  • You select the option and run database check. It completes with the following message-
    “Your database is working correctly.”
  • After the above message, you start Entourage and it fails with the following error message-
    “Entourage cannot access your data. To attempt to fix the problem, rebuild your database.”
  • When you rebuild the database, it does not fix the problem and all your data become inaccessible.

When it happens, all your significant data become inaccessible and you have to repair Entourage database to get your data back.

Cause:

This problem usually occurs if the database is corrupted beyond the recovery possibilities of Database Utility. This tool can handle only minor corruption problems and make your database accessible for once so that you can back it up.

Resolution:

You can recover Entourage database in such situations using any of the following methods:

  • The restore process may fail if you do not have enough free space on your hard drive. Try using external hard drive to rebuild the database.
  • Restore database from the most updated backup. It is not advised to use Time Machine to backup and restore Entourage database.
  • If none of the above methods work, use third-party recovery applications.

The Entourage recovery software are very effective to handle all types of database corruption scenarios. They are capable of recovering all database objects, such as mails, contacts, project files, and tasks from Entourage 2008 and 2004.

Entourage Repair When E-Mail Client Crashes While Opening Calendar

Microsoft Entourage is an effective and advanced E-mail client that includes almost every feature that a perfect E-mail application should have. Its features include Exchange Server support, contacts management, mails, and most importantly Calendar. Entourage Calendar efficiently manages all your meetings and appoints, and also sync them with iCal, iPhone, iPod, and iPad. However, sometimes, Entourage may crash while opening Calendar. This situation may make your data inaccessible and put you in need of Entourage database repair solutions.

As a real-life example of this problem with Microsoft Entourage E-mail client, consider the following scenarios:

  • You start Microsoft Entourage and check your mails.
  • Everything works perfectly until you click on Calendar button.
  • Once you click Calendar, Entourage crashes and you have to force quit it.
  • The problem occurs every time you try to access Calendar entries.
  • Entourage does not even sync with iCal and other devices after this behavior.

When it happens, you lose access to the Calendar details. In order to gain access of your significant data in such cases, you have to find out the cause of the problem and repair Entourage database to sort it out.

Cause:

The problem usually occurs due to any of the following reasons:

  • Preferences files of Entourage are damaged.
  • Some or all of the Calendar entries are damaged.
  • Entourage database is corrupted.

Resolution:

Use any of the following Entourage database recovery solutions to work around this issue:

  • Remove all the preferences files and restart Entourage.
  • Export Calendar entries as RGE file, remove all Calendar entries, and then Import RGE file.
  • Rebuild Entourage database using Database Utility.

If none of the above methods help you get your data back, then you need to opt for third-party recovery applications. The software are capable of effectively handling all database corruption issues.

Entourage Database Recovery When Send Button Disappears After Corruption

Have you ever faced a situation with your Entourage account that you are working on it and suddenly the send button has disappeared? Well it happens many times and you are left with something that you can not send. This is a very weird problem and may occur due to a wide range of reasons, which include database corruption. In such situations, you may even lose access to your data and run across data loss. At this
point, you have to opt for Entourage database repair solutions to get your valuable data back.

This problem is a clear indication of database corruption. The send button is just an example in this scenario. You may face this problem with any of the Entourage features or options. Sometimes restarting may fix the problem, but it is not helpful always and it may even make the E-mail client and all your data inaccessible.

When you run across this behavior of Entourage, you have to identify the root cause of this behavior and adopt the most efficient Entourage recovery solution to work around it.

Cause:

This problem may occur due to any of the following reasons:

  • Entourage installation has some issues and thus it is not functioning properly.
  • The database is severely damaged and Entourage is unable to read it. Corruption may occur after virus infection, application malfunction, improper system shutdown, and other similar reasons.

Resolution:

Use the following methods to recover Entourage database:

  • Reinstall Microsoft Entourage and then import your data to newly created Identity.
  • Rebuilding can not help you fix corruption in such situations and thus you have to export all the data to RGE file and then import it to new Identity.
  • If Import option is not useful for you, then you have to move all your data manually.
    In case none of the above methods work, then you need to use third-party recovery applications.

Such tools are effective in virtually every database corruption scenario and help you extract all your precious data. They are occupied with simple graphical user interface to offer ease of use.

Entourage Repair When Database Remains Inaccessible After Using Database Utility

Do you have a large Entourage database with lots of emails, contacts, calendar entries, and other data in it? If yes, then you should use it in more than one Identity or create regular backup to safeguard your precious data. To tackle with general database corruption issues, Entourage includes Database Utility tool that helps you repair Entourage database in several situations.

Microsoft promotes Database Utility in Entourage as a database repair utility, however it actually can not do so. Database Utility actually makes your database accessible so that you can export your significant data to RGE file and then import it to another account. However, it is not a proven Entourage database recovery solution for all corruption scenarios.

As a practical example of the situation, where Database Utility does not work to fix database corruption, consider the following scenarios:

  • You get error in your Entourage database that it is corrupt and you have to use Database Utility to fix the problem.
  • You start Entourage by holding down the Option key and it open Database Utility.
  • You select the affected database and repair it.
  • Database Utility finishes the process with- “Your database is working correctly” message. It means it has fixed all the errors in the database.
  • When you try to open the repaired database, you still get corruption errors and database is not accessible.

This behavior indicates that the database is too damaged to be repaired by the Database Utility.

When it happens, you need to opt for other Entourage database repair solutions, such as:

  • Restore database from the most recent backup, either RGE file or MBOX file. You are not recommended to use the Time Machine to backup Entourage database. It can corrupt the database.
  • If backup is not updated, then you can use third-party recovery applications to repair and restore damaged database.

Stellar Phoenix Entourage Recovery is the only Entourage repair product available in the market. It works well with Entourage 2008 and 2004. The software is compatible with Mac OS X 10.7 Lion, 10.6 Snow Leopard, and 10.5 Leopard.