Has your Microsoft Entourage Inbox folder stopped receiving mails? Are you unable to find the empty cache option in the application? Is your Inbox locked on multiple computers? Well, this problem may occur due to a number of problems with Microsoft Entourage, which includes database corruption. Corruption leads to severe data loss and puts you in need of Entourage database recovery solutions.
As a practical example of this issue with your Microsoft Entourage account, you may run across the following scenarios while accessing your mails:
You sync Entourage with your server but it does not access any mail.
You remove the account and create a new one, but Entourage Inbox is still inaccessible.
You log on to your web account and move something from inbox to other folder, it reflects in Entourage.
Inbox is completely inaccessible and you are not even able to download new mails from the server.
When this critical situation occurs, your data becomes inaccessible and data loss happens. In such cases, you need to find out the root of the problem and fix it through Entourage database repair solutions.
Root of the problem:
This problem may occur if any of the following conditions are true:
Your Entourage account is having some problem. You might be having damaged preferences in the database.
The Inbox folder is corrupted or Entourage caches are damaged. You can not find “Empty cache” option because it is not an Exchange Server account.
Entourage Inbox has some damaged mails and it is unable to load them from server.
Your Entourage database is severely damaged and the application is unable to read it. The problem may occur due to virus infection, improper system shutdown, application malfunction, and more.
Log onto your account through web browser for cleaning up the Inbox. So many mails in Inbox folder can lead to sync issues.
Create a new Entourage Identity and download all the mails from server. Export all the contacts to RGE file and then import to new Identity.
Restore damaged Entourage database from a valid and updated backup.
If none of the above methods are useful or feasible for you, then you can opt for third-party recovery applications.
The commercial utilities are capable of extracting data from an unusable database in all corruption scenarios. They restore all the objects, such as mails, tasks, notes, contacts, and journal. Such tools do not demand sound technical skills as of their intuitive graphical user interface.
Have you ever noticed some blank space between mails in Sent Items folder of your Entourage account? Sometimes you may notice that there is some gray space between the mails and it does not let you see the recent items in the folder. You can not even delete or move the items. This behavior indicates database corruption and you have to restore the database from recent backup. In case backup is not available, you have to go for Entourage database recoverysolutions.
As a real-life example of this issue with your Microsoft Entourage account, consider the following situations that you may encounter while accessing the mails:
When you open any Entourage folder, such as Inbox and Sent Items, you notice some blank space between the items in particular folder.
You can not open the recent items or none of the items in the particular folder. When you click on any item, Entourage freezes and crashes.
You can not move or delete any of the items in the folder and thus you can not fix this problem.
Entourage crashes or freezes frequently and thus do not let you access your valuable data.
When it happens, all your critical data becomes inaccessible and you need to opt for Entourage database repair solutions to extract your significant data.
This problem may occur due to any of the following reasons:
Entourage database is severely damaged and the E-mail client is unable to read data from it.
You do not have appropriate permissions to access data from the database.
If you have complete backup of all your data, then create a new user and import data to it.
Rebuild the database using Database Utility. You should not use this option in case of Exchange Server account.
If you have Exchange Server account, then create a new account and download data from server.
If none of the above methods work, then you are required to use third-party recovery applications. Such tools are specifically meant for repairing and restoring data from corrupt Entourage database. They are capable of handling practically every corruption situation.
Unexpected quits and crashes are very common problems with Microsoft Entourage E-mail client. The problem usually happens while opening the application or while accessing a particular folder. This behavior is very common and occurs due to a wide range of reasons. Sometimes it becomes very frequent and does not allow you to access your data. The problem may occur due to database corruption and put you in need of Entourage database recovery solutions.
Causes of Unexpected Quits in Entourage:
MS Entourage and other MS Office for Mac applications may quit unexpectedly because of some issues with the hard drive.
If the application is not updated to the most recent version of Entourage, then it can cause such problems.
If the Installation files of Mac Office are faulty or damaged, then Entourage may crash frequently.
Corruption to the preferences files of Microsoft Entourage or Mac Office can lead to such issues.
Corruption to the font cache of Microsoft Office for Mac applications can also cause this problem.
A corrupted database can lead to this problem as Entourage is not able to read the database.
Nevertheless of the cause of this issue, when it happens, it leads to data loss and require Entourage database repair to be fixed.
Steps to Find the Root of the Problem:
Move MUD folder to a different location and restart MS Entourage. If it opens perfectly, then the problem is with Identity.
If Entourage does not open, try creating a new user. It tells you the root of the problem.
Fix the Unexpected Quits and Database Corruption:
First of all make sure that the disk permissions or even the disk itself are not faulty. Use Disk Utility to repair disk permissions.
Download and install latest updates for Microsoft Entourage and even Mac OS X operating system.
Re-install MS Office for Mac from the installation disk.
Remove .plist files. These are the preferences files and corruption to these files lead to such issues.
Remove the corrupted font cache. You can locate the font caches at- User>Library>Preferences>Microsoft>Office Font Cache.
Such tools are specifically designed to repair and restore your corrupted database in all corruption situations. The software uses advanced scanning techniques to restore all the database objects, such as emails, notes, tasks, contacts, and projects.
Is your Microsoft Entourage application crashing when you open it, while all other Office applications are functioning properly? Do you get strange error messages while opening the application or restore the database from backup? Well, this situation occurs if database is severely damaged and Entourage is unable to read it. If you are facing similar issues while restoring the database from backup, then you have to opt for Entourage database recovery solutions to get your data back.
As a feasible example of this problem with your Microsoft Entourage account, you may run across the following behaviors of the E-mail client:
All you’re Office for Mac applications work properly except Entourage.
You try to rebuild the database using Database Utility, but the process fails and problem remains unresolved.
You have backup of your original Entourage database, but can not restore it. You see a red circle with minus sign on folder while restoring.
You try to restore backup as a new user, but can not open the Documents folder and access data.
When it happens, all your useful data becomes inaccessible. To extract data from a corrupted Entourage database, you have to identify the cause of the problem and then repair Entourage database to fix it.
You may run across this problem due to any of the following reasons:
If you see red circle on any folder, it means you do not have required permissions to access this folder. It happens when you log in as a test user or guest user.
Entourage does not allow you to import Identity from the same version. For example, you can not import from Entourage 2008 to Entourage 2008.
The database is critically damaged and Database Utility it unable to fix it as it does not work in all sorts of corruption situations.
Try to open the database with any version of Entourage and then export it to RGE file.
Manually move files to the MBOX folder and then import data from MBOX to Entourage.
Log in as an administrator and try to restore the database. If you see red circle while restoring, then this option is helpful.
When all the above solutions fail, you have to go for third-party recovery applications. You should use such tools as a last resort only. They work in virtually every corruption situation, nevertheless of the size of the database and extent of the damage.