Are you unable to start or launch Microsoft Entourage 2004 on your Mac OS X computer? Do you get error “Microsoft Entourage quit unexpectedly”, when you launch Entourage from Dock? Is this problem repeating with all other PowerPC applications, installed on your Mac OS X operating system based computer? Well, this issue is caused by “Flashback Trojan”. It may damage the Entourage database and put you in need of Entourage database recovery solutions.

In order to properly understand the problem, consider the following scenarios:

• When you start Entourage 2004 from dock, the application crashes unexpectedly and you get an error that states:
  “Microsoft Entourage quit unexpectedly”
• You create a new user to check whether the problem is related to system hardware/software or it is related to user.
• When you log into the new user, and launch the applications, you get the same issue again. You cannot even access your significant data from Entourage.

When it happens, it leads to data inaccessibility and data loss situations. At this point in time, you are required to find out the cause of the issue and opt for appropriate Entourage repair solutions

Cause:

You may face this problem due to any of the below mentioned reasons:

• You have installed Mac OS X operating system on your machine and PowerPC applications are not compatible to it.
• Installation of Entourage is damaged.
• Your system is infected by Flashback Trojan and it has damaged Entourage database and application.

Resolution:

Try out the following solutions to recover Entourage database:

• Upgrade to later versions of Entourage, which is Entourage 2008. You can also go for Office 2011, which includes Outlook 2011 for Mac.
• Remove Office 2004 from your Mac machine and reinstall it using the installation disk.
• Use Test4Flashback app to check if you are infected by the Trojan.
• In case the system is infected by Flashback Trojan and it has damaged your Entourage database, then you need to use third-party recovery applications to retrieve inaccessible data.

The commercial recovery tools are capable of effectively handing all corruption scenarios. They ensure absolute recovery of all the Entourage objects, such as emails, notes, tasks, and more.